If you have any trouble logging into NectarNet, this is caused by one or more erratic cookies that are currently stored on your computer. You will have to clear all your browser data (+ cookies) first. Use the shortcut Ctrl+Shift+Delete (Shift+Command+Delete on Mac) to open the browser cleanup module in most commonly used internet browsers and clear all data from period 'All'. You can also try to use a different browser or use Incognito mode.